{"id":109324,"date":"2022-03-14T10:16:43","date_gmt":"2022-03-14T09:16:43","guid":{"rendered":"https:\/\/staging22.essqca.e-smartsys.com\/?page_id=109324"},"modified":"2026-03-26T12:34:00","modified_gmt":"2026-03-26T11:34:00","slug":"electronic-seal","status":"publish","type":"page","link":"https:\/\/staging22.essqca.e-smartsys.com\/en\/electronic-seal","title":{"rendered":"Electronic seal"},"content":{"rendered":"

[vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”191433″][vc_column column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”683989″][vc_custom_heading heading_semantic=”h1″ text_size=”h1″ uncode_shortcode_id=”158058″]Qualified certificate for electronic seal[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”183438″][vc_column column_width_percent=”100″ position_vertical=”middle” gutter_size=”2″ override_padding=”yes” column_padding=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”624674″][vc_column_text uncode_shortcode_id=”190921″]Certification authority E-Smart Systems doo (ESS QCA) as of Monday 10\/14\/2024<\/strong>\u00a0started providing the service of\u00a0ISSUING OF QUALIFIED CERTIFICATE FOR ELECTRONIC SEAL<\/strong><\/i>\u00a0based on the rescript of the Ministry of Information and Telecommunications No. 000428210 2024 13460 005 003 032 006 granted on 08\/01\/2024.<\/p>\n

A qualified certificate for electronic seal<\/strong> confirms the identity \/ seal of the legal entity or organization to which the seal is read, that is, it enables verification of the identity of the sealer of the electronic document, as well as the protection of the electronically sealed document from changing the content in order to preserve its integrity.<\/p>\n

Below you can read more about the procedures of submitting applications and issuing certificates, activation, unblocking, changing the PIN, but also about other information of importance such as: certificate price and method of payment, documentation, depending on whether you are in the process of issuing or have a certificate for the electronic seal of the Certification authority ESS QCA.[\/vc_column_text][\/vc_column][\/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”0″ bottom_padding=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”105406″ el_id=”electronic-signature-tabs”][vc_column column_width_percent=”100″ position_vertical=”middle” gutter_size=”2″ override_padding=”yes” column_padding=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”937500″][vc_tabs history=”yes” width_100=”yes” el_class=”vertikalni-tabovi”][vc_tab gutter_size=”2″ column_padding=”2″ title=”I want to get an electronic seal certificate” tab_id=”1643026031-1-1216431294486671643132629087″ slug=”zelim-da-uzmem-sertifikat-za-elektronski-pecat”][vc_accordion history=”yes” target=”row” typography=”yes” sign=”plus” active_tab=”0″][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How can I apply for an electronic seal certificate?” tab_id=”d21d5937-3bb0-2164139294911216419281426431642089517590164278178284816431296045511643132629087″ slug=”kako-mogu-da-podnesem-zahtev-za-izdavanje-sertifikata-za-elektronski-pecat”][vc_raw_html]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[\/vc_raw_html][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What does the process of issuing an electronic seal certificate look like?” tab_id=”1643130599750-6-01643132629087″ slug=”kako-izgleda-postupak-izdavanja-sertifikata-za-elektronski-pecat”][vc_column_text uncode_shortcode_id=”893690″]In the process of issuing in the certification body ESS QCA, a qualified certificate for electronic seal is entered on the previously prepared QSCD device.
\nIf the user declares that he will wait for the issuance of the qualified certificate, along with the certificate on the selected device, the user is given an envelope with the PIN code used to activate the private key of the qualified certificate and the PUK code used to unblock the PIN code. Otherwise, the certificate will be delivered by courier service that delivers the certificate to the user at the address entered in the certificate itself, and PIN and PUK codes will be delivered via SMS to the phone number indicated in the request.
\nThe qualified certificate can be delivered to the address listed as the company’s headquarters in the APR register.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How much does an electronic seal certificate cost?” tab_id=”6dad8f3c-7309-8164139294911216419281426431642089517590164278178284816431296045511643132629087″ slug=”koliko-kosta-sertifikat-za-elektronski-pecat”][vc_raw_html]JTNDcCUzRVRoZSUyMHByaWNlcyUyMG9mJTIwdGhlJTIwY2VydGlmaWNhdGUlMjBmb3IlMjBlbGVjdHJvbmljJTIwc2VhbCUyMGRlcGVuZCUyMG9uJTIwdGhlJTIwZGV2aWNlJTIwYW5kJTIwdGhlJTIwZHVyYXRpb24lMjBvZiUyMHRoZSUyMGNlcnRpZmljYXRlJTIwZm9yJTIwd2hpY2glMjB0aGUlMjBzdWJzY3JpYmVyJTIwJTJGJTIwdXNlciUyMGRlY2lkZXMuJTIwVGhlJTIwcHJpY2VzJTIwb2YlMjBhbGwlMjB2YXJpZXRpZXMlMjBjYW4lMjBiZSUyMHZpZXdlZCUyMGluJTIwJTNDYSUyMGNsYXNzJTNEJTIybGluayUyMiUyMGhyZWYlM0QlMjJodHRwcyUzQSUyRiUyRnN0YWdpbmcyMi5lc3NxY2EuZS1zbWFydHN5cy5jb20lMkZlbiUyRnByaWNlbGlzdCUyRiUyM2Nlbm92bmlrLWVsZWt0cm9uc2tpLXBlY2F0JTIyJTNFdGhlJTIwUHJpY2UlMjBMaXN0JTNDJTJGYSUzRS4lM0MlMkZwJTNF[\/vc_raw_html][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How many years is an electronic seal certificate issued?” tab_id=”9346230d-a835-9164139294911216419281426431642089517590164278178284816431296045511643132629087″ slug=”na-koliko-godina-se-izdaje-sertifikat-za-elektronski-pecat”][vc_column_text uncode_shortcode_id=”438857″]The Certification Body ESS QCA issues qualified certificates for electronic seal with a duration of one to five years[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How can I pay for an electronic seal certificate?” tab_id=”1641929302169-3-01642089517590164278178284816431296045511643132629087″ slug=”kako-mogu-da-platim-sertifikat-za-elektronski-pecat”][vc_column_text uncode_shortcode_id=”169318″]For legal entities, payment is made by invoice.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Where can I read the terms of issuing an electronic seal certificate?” tab_id=”1643130697320-7-51643132629087″ slug=”gde-mogu-da-procitam-uslove-izdavanja-sertifikata-za-elektronski-pecat”][vc_column_text uncode_shortcode_id=”108710″]The complete documentation regarding the conditions of issuing and using qualified certificates for electronic seal can be read on the website of the certification body. The documentation consists of two parts – General documentation<\/a> and documentation for the user of the electronic seal<\/a>.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_tab][vc_tab gutter_size=”2″ column_padding=”2″ title=”I have an electronic seal certificate” tab_id=”1643026031-2-2416431294486671643132629087″ slug=”imam-sertifikat-za-elektronski-pecat”][vc_accordion history=”yes” target=”row” typography=”yes” sign=”plus” active_tab=”0″][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What is required for the smooth operation of the electronic seal certificate?” tab_id=”d21d5937-3bb0-21641392949112164192814264316420895175901642781782848164312960455116431308266431643132629087″ slug=”sta-je-potrebno-za-nesmetan-rad-sertifikata-za-elektronski-pecat”][vc_raw_html]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[\/vc_raw_html][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How do I activate an electronic seal certificate?” tab_id=”6dad8f3c-7309-81641392949112164192814264316420895175901642781782848164312960455116431308266431643132629087″ slug=”kako-se-radi-aktivacija-sertifikata-za-elektronski-pecat”][vc_column_text uncode_shortcode_id=”500337″]The Certification Body ESS QCA, upon issuance of a qualified certificate for electronic seal, suspends it. The suspension after issuing the certificate is a protection measure against the compromise of the QSCD device during transport to the user.<\/p>\n

The user via the online service, on the Activation<\/a> link, activates the certificate using two parameters:<\/p>\n

\u2022 a one-time activation code (JAK) that was sent directly to the user via SMS and
\n\u2022 unique user identifier (UIK) printed on the QSCD device that was handed over.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How can I change the PIN on my electronic seal certificate?” tab_id=”6dad8f3c-7309-81641392949112164192814264316420895175901642781782848164312960455116431308266431643132629087″ slug=”kako-mogu-da-promenim-pin-na-sertifikatu-za-elektronski-pecat”][vc_column_text uncode_shortcode_id=”120303″]The PIN change procedure can be performed through the QCA QSCD Manager<\/a> application by following the simple instructions on the application itself. You need to have your QSCD device with a qualified certificate with you – smart card (and appropriate reader) or token, as well as the PIN code you received in the PIN envelope. An explanation of this procedure can be found in the document Instructions for using a qualified certificate for electronic seal<\/a>.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How to unblock an electronic seal certificate?” tab_id=”9346230d-a835-91641392949112164192814264316420895175901642781782848164312960455116431308266431643132629087″ slug=”kako-se-radi-deblokada-sertifikata-za-elektronski-pecat”][vc_column_text uncode_shortcode_id=”191418″]<\/p>\n

The procedure of unblocking the PIN can be performed independently by the user through the QCA QSCD Manager<\/a> application following simple instructions on the application itself or explanations from the document Instructions for using a qualified certificate for electronic seal<\/a>. In case of entering the wrong PUK in the PIN unblocking process two (2) times, independent PIN unblocking is no longer possible. In this case, device unlocking can only be performed by the ESS QCA Certification authority. The use of other application solutions for change\/unblocking is not recommended, as the QSCD device can be permanently destroyed in this way.<\/p>\n

The user can apply for unblocking the device<\/a> for a qualified certificate for electronic seal. The application must be submitted in the RA body. When submitting a request for unblocking, it is necessary to enclose a blocked device, as well as an authorization to manage a qualified certificate for electronic seal (which contains the name, surname and identity card number of the person who brings the QSCD device, as well as the signature of the legal representative of the subscriber). After the identification of the authorized person, the device is unblocked and then the PIN envelope is printed, which is handed over to the authorized person along with the unblocked device.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How can I check the status of the electronic seal certificate?” tab_id=”1641929302169-3-016420895175901642781782848164312960455116431308266431643132629087″ slug=”kako-mogu-da-proverim-status-sertifikata-za-elektronski-pecat”][vc_column_text uncode_shortcode_id=”551480″]Users can check the current status of their certificate at the following link \u2013 Status<\/a>.
\nBy entering one of two possible parameters \u2013 unique user identifier (JIK) or serial number of the certificate and clicking the check status<\/strong> button, you will see information about the status of the certificate, valid dates of the certificate \u2013 valid from and valid until, as well as the date from when the current status of the certificate is in force.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How and how can I change the data in the electronic seal certificate?” tab_id=”1641929357871-4-316420895175901642781782848164312960455116431308266431643132629087″ slug=”Da-li-i-kako-mogu-da-promenim-podatke-u-sertifikatu-za-elektronski-pecat”][vc_column_text uncode_shortcode_id=”468183″]Once entered data in a qualified electronic seal certificate cannot be changed. If there is a change in data, at your request, it is necessary to revoke the existing certificate and create a new certificate with new data. The cost of creating a new certificate for an electronic seal falls on the subscriber’s burden.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How is the revocation or suspension of the certificate done?” tab_id=”1643130599750-6-016431308266431643132629087″ slug=”kako-se-vrsi-opoziv-ili-suspenzija-sertifikata”][vc_column_text uncode_shortcode_id=”105999″]<\/p>\n

Suspension<\/strong>
\nThe subscriber\/user may, if necessary, apply for the suspension<\/a> of a qualified certificate for electronic seal.
\nIn the request, it is necessary to state the reason for suspension and the desired number of days of suspension. The maximum number of days of suspension is 30. After the expiration of the suspension, the status of a qualified certificate for electronic seal automatically passes into an active one.
\nRevocation<\/strong>
\nThe subscriber\/user can apply for the revocation<\/a> of a qualified certificate for electronic seal. The reason for the recall may be the loss of a QSCD device or something else. Revocation of a qualified certificate for electronic seal is a permanent action and it is impossible for a revocable qualified certificate for electronic seal to change the status to active.
\nIn the request, it is necessary to state the reason for revocation.<\/p>\n

The results of the suspension\/revocation request processing are visible by publishing the CRL. CRL is published every day at 08:15 in the morning.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How can I renew a qualified electronic seal certificate?” tab_id=”1643130599750-6-016431308266431643132629087″ 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