{"id":109236,"date":"2022-01-24T12:07:10","date_gmt":"2022-01-24T11:07:10","guid":{"rendered":"https:\/\/staging22.essqca.e-smartsys.com\/submitting-a-request\/"},"modified":"2026-03-24T11:08:25","modified_gmt":"2026-03-24T10:08:25","slug":"submitting-request","status":"publish","type":"page","link":"https:\/\/staging22.essqca.e-smartsys.com\/en\/submitting-request\/","title":{"rendered":"Submitting a request"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;212645&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;683989&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;h1&#8243; uncode_shortcode_id=&#8221;175062&#8243;]Submitting a request[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;204410&#8243;][vc_column column_width_percent=&#8221;98&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;174094&#8243;][vc_tabs history=&#8221;yes&#8221; width_100=&#8221;yes&#8221; el_class=&#8221;vertikalni-tabovi&#8221;][vc_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Electronic signature&#8221; tab_id=&#8221;1643026031-1-12&#8243; slug=&#8221;elektronski-potpis&#8221;][vc_column_text uncode_shortcode_id=&#8221;832894&#8243;]<\/p>\n<p style=\"text-align: justify;\">Here you can submit an online request for issuing, changing data or reissuing a qualified electronic signature certificate.<\/p>\n<p style=\"text-align: justify;\"><strong>NOTE FOR FOREIGN CITIZENS<\/strong>: The documents on the basis of which you can request a certificate are <strong>a passport<\/strong> or <strong>a temporary identity card<\/strong> issued by the Republic of Serbia.<\/p>\n<p>Notice for <strong>citizens of EU countries<\/strong> that have introduced <strong>the use of an electronic passports<\/strong> &#8211; Issuing a qualified certificate for an electronic signature based on an electronic passport is currently <strong>NOT<\/strong> <strong>possible<\/strong>. Service for reading electronic passports is not made available to trusted service providers in the Republic of Serbia, thus this form of document currently cannot be used as a valid document in the identification process. Customers must bear in mind that the original passport must be submitted upon arrival for the processes of identification and issuance of the certificate to be carried out successfully.<\/p>\n<p style=\"text-align: justify;\"><strong>NOTE FOR ENTREPRENEURS: <\/strong><span class=\"ui-provider ee bfo bbp bml bmm bmn bmo bmp bmq bmr bms bmt bmu bmv bmw bmx bmy bmz bna bnb bnc bnd bne bnf bng bnh bni bnj bnk bnl bnm bnn bno bnp bnq\" dir=\"ltr\">Entrepreneurs who do not have a registered name within the APR can submit a request for a qualified electronic certificate only as an independent natural person. In this case, it is not possible to issue a certificate with the company&#8217;s attributes, therefore, due to variations in the length of the business name, we cannot guarantee that it can be entered in the certificate.<\/span><\/p>\n<p>[\/vc_column_text][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;116298&#8243; el_class=&#8221;box-zahtevi&#8221; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;148899&#8243;][vc_single_image media=&#8221;112351&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;110494&#8243; media_width_pixel=&#8221;80&#8243; el_id=&#8221;ikona-el&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;212151&#8243;]<strong>New subscriber registration<\/strong>[\/vc_custom_heading][vc_button button_color=&#8221;s-zelena-color&#8221; radius=&#8221;btn-circle&#8221; border_width=&#8221;0&#8243; link=&#8221;url:%2Fen%2Fregistration-of-a-new-subscriber%2F&#8221; uncode_shortcode_id=&#8221;106962&#8243; button_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;zahtevi-dugme&#8221; el_id=&#8221;uskoro&#8221;]Submit a request[\/vc_button][vc_column_text text_lead=&#8221;small&#8221; uncode_shortcode_id=&#8221;183964&#8243;][\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;156700&#8243;][vc_single_image media=&#8221;105974&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;824231&#8243; media_width_pixel=&#8221;80&#8243; el_id=&#8221;ikona-el&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;678712&#8243; el_class=&#8221;naslovi-izdavanje-reizdavanje-polja&#8221;]<strong>Issuing<br \/>\n<\/strong>[\/vc_custom_heading][vc_button button_color=&#8221;s-zelena-color&#8221; radius=&#8221;btn-circle&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fstaging22.essqca.e-smartsys.com%2Fen%2Fissuance-of-a-qualified-certificate-for-electronic-signature%2F|title:Issuance%20of%20a%20qualified%20certificate%20for%20electronic%20signature|&#8221; uncode_shortcode_id=&#8221;121869&#8243; button_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;zahtevi-dugme&#8221;]Submit a request[\/vc_button][vc_column_text text_lead=&#8221;small&#8221; uncode_shortcode_id=&#8221;183964&#8243;][\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;472896&#8243;][vc_single_image media=&#8221;105973&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;179815&#8243; media_width_pixel=&#8221;80&#8243; el_id=&#8221;ikona-el&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;371916&#8243;]<strong>Change of data<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>[\/vc_custom_heading][vc_button button_color=&#8221;s-zelena-color&#8221; radius=&#8221;btn-circle&#8221; border_width=&#8221;0&#8243; link=&#8221;url:%2Fen%2Fchanging-the-data-of-the-qualified-certificate-for-electronic-signature%2F|title:Changing%20the%20data%20of%20the%20qualified%20certificate%20for%20electronic%20signature&#8221; uncode_shortcode_id=&#8221;215870&#8243; button_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;zahtevi-dugme&#8221; el_id=&#8221;uskoro&#8221;]Submit a request[\/vc_button][vc_column_text text_lead=&#8221;small&#8221; uncode_shortcode_id=&#8221;142551&#8243;][\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;140465&#8243; el_class=&#8221;treca-kolona&#8221;][vc_single_image media=&#8221;106118&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;752547&#8243; media_width_pixel=&#8221;80&#8243; el_id=&#8221;ikona-el&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;139954&#8243; el_class=&#8221;naslovi-izdavanje-reizdavanje-polja&#8221;]<strong>Reissue<\/strong>[\/vc_custom_heading][vc_button button_color=&#8221;s-zelena-color&#8221; radius=&#8221;btn-circle&#8221; border_width=&#8221;0&#8243; link=&#8221;url:%2Fen%2Freissuance-of-a-qualified-certificate-for-electronic-signature%2F|title:Reissuance%20of%20a%20qualified%20certificate%20for%20electronic%20signature&#8221; uncode_shortcode_id=&#8221;100554&#8243; button_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;zahtevi-dugme&#8221; el_id=&#8221;uskoro&#8221;]Submit a request[\/vc_button][vc_column_text text_lead=&#8221;small&#8221; uncode_shortcode_id=&#8221;160426&#8243;][\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/6&#8243; uncode_shortcode_id=&#8221;145106&#8243; el_class=&#8221;treca-kolona&#8221;][vc_single_image media=&#8221;111030&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;132309&#8243; media_width_pixel=&#8221;80&#8243; el_id=&#8221;ikona-el&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;952262&#8243;]<strong>Corporate users<br \/>\n<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>[\/vc_custom_heading][vc_button button_color=&#8221;s-zelena-color&#8221; radius=&#8221;btn-circle&#8221; border_width=&#8221;0&#8243; link=&#8221;url:%2Fen%2Fcorporate-users%2F|title:Corporate%20users&#8221; uncode_shortcode_id=&#8221;307078&#8243; button_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;zahtevi-dugme&#8221;]Launch the application[\/vc_button][vc_column_text text_lead=&#8221;small&#8221; uncode_shortcode_id=&#8221;183964&#8243;][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tab][vc_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Electronic seal&#8221; tab_id=&#8221;1643026031-2-24&#8243; slug=&#8221;elektronski-pecat&#8221;][vc_column_text uncode_shortcode_id=&#8221;146380&#8243;]<\/p>\n<p style=\"text-align: center;\">Here you can submit an online request for the issuance or re-issuance of a qualified electronic seal certificate.<\/p>\n<p>[\/vc_column_text][vc_empty_space empty_h=&#8221;2&#8243; el_class=&#8221;empty-guru&#8221;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;202918&#8243; el_class=&#8221;inverted-device-order&#8221; css=&#8221;.vc_custom_1774277857962{border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 20px !important;}&#8221; limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;110598&#8243; el_class=&#8221;pecat-prvo-dete&#8221;][vc_single_image media=&#8221;112351&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;110494&#8243; media_width_pixel=&#8221;80&#8243; el_id=&#8221;ikona-el&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;212151&#8243;]<strong>New subscriber registration<\/strong>[\/vc_custom_heading][vc_button button_color=&#8221;s-zelena-color&#8221; radius=&#8221;btn-circle&#8221; border_width=&#8221;0&#8243; link=&#8221;url:%2Fen%2Fregistration-of-a-new-subscriber%2F|title:New%20subscriber%20registration&#8221; uncode_shortcode_id=&#8221;134667&#8243; button_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;zahtevi-dugme&#8221; el_id=&#8221;uskoro&#8221;]Submit a request[\/vc_button][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;139143&#8243;][vc_single_image media=&#8221;106324&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;135339&#8243; media_width_pixel=&#8221;80&#8243; el_id=&#8221;ikona-el&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;158394&#8243;]<strong>Issuing<\/strong>[\/vc_custom_heading][vc_button button_color=&#8221;s-zelena-color&#8221; radius=&#8221;btn-circle&#8221; border_width=&#8221;0&#8243; link=&#8221;url:%2Fen%2Fissuance-of-a-qualified-certificate-for-an-electronic-seal-otp%2F|title:Issuance%20of%20a%20qualified%20certificate%20for%20an%20electronic%20seal&#8221; uncode_shortcode_id=&#8221;207330&#8243; button_color_type=&#8221;uncode-palette&#8221; icon=&#8221;fa fa-file-text-o&#8221;]Submit a request[\/vc_button][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;987070&#8243;][vc_single_image media=&#8221;106325&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; uncode_shortcode_id=&#8221;125308&#8243; media_width_pixel=&#8221;80&#8243; el_id=&#8221;ikona-el&#8221;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h4&#8243; sub_reduced=&#8221;yes&#8221; uncode_shortcode_id=&#8221;279847&#8243;]<strong>Reissue<\/strong>[\/vc_custom_heading][vc_button button_color=&#8221;s-zelena-color&#8221; radius=&#8221;btn-circle&#8221; border_width=&#8221;0&#8243; link=&#8221;url:%2Fen%2Freissuance-of-a-qualified-certificate-for-electronic-seal|title:Reissuance%20of%20a%20qualified%20certificate%20for%20electronic%20seal&#8221; uncode_shortcode_id=&#8221;470179&#8243; button_color_type=&#8221;uncode-palette&#8221; icon=&#8221;fa fa-file-text-o&#8221;]Submit a request[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_tab][\/vc_tabs][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;212645&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; 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